Instagram was once a photo-sharing app. Now, the platform has grown into an ideal channel for marketing. They came with a handy feature, especially for influencers and marketers: Instagram Insights.
Instagram Insights help you understand who your followers are, what content they engage with the most, and when your audience is most active on Instagram. It’s basically a goldmine for marketing data. This information can be extremely valuable when tailoring content to your audience. That way, you can create more effective marketing campaigns that resonate with your target audience.
Of course, just taking a look at those charts won’t cut it. You need to actually know how to interpret the data in order to make marketing decisions.
We’ll dive into best practices on how to use Instagram Insights to improve your marketing strategies.
What Exactly is Instagram Insights?
“Wait, what’s Instagram Insights we’re talking about here?” you might ask.
When you go to your business profile on the Instagram mobile app, you should see a tab called “Insights.” If you don’t have a business profile, now would be a good time to switch over.
The Insights feature is only available to business (or creator) accounts. When you switch to a business account, you’ll lose the ability to share personal stories. However, you’ll gain access to powerful marketing tools, like the ability to run ads and track your performance with Insights.
If you’re running a personal account to sell your products or services, it’s definitely worth switching to a business account. Now that we’ve got that out of the way, let’s get back to Insights.
When you click on the “Insights” tab, you’ll be taken to a page with all sorts of charts and data. At first glance, it might seem overwhelming. However, Insights is actually pretty straightforward once you know what you’re looking at.
Note that the examples of Instagram Insights in this post come from Neal Schaffer’s Instagram account, which is a creator (not a business) account.
What Does Instagram Insights Bring to the Table?
Now you understand how you can find the Insights feature. But, what does it show you? When you’re looking at your Insights, you’ll see these main sections: (note that the user interface changes frequently, but these are the sections at the time of writing this post:
- Insights Overview, which contains demographic data on accounts reached, accounts engaged, and total followers
- Content You Shared, which provide you performance data on a post-by-post analysis. This area also includes details for Stories, Reels, Videos, Livestreams, and Promotions (Ads).
In the “Insights Overview” area, you can see information about when your followers are online and how often they’re visiting your profile. This data can help you to schedule your posts at the best times when more people are likely to see them.
There is also information here about who your followers are in terms of gender and where they’re from. This can be handy for determining your target market and tailoring content to specific demographics.
The “Content You Shared” section is where you can track how well your posts are performing. It shows you information on the engagement of your posts, such as the number of likes, comments, and shares for each post. This data can be helpful in understanding which types of content perform well and resonate with your audience.
How to Use Instagram Insights? 10 Handy Ways
With all that data represented to you, it can be tricky to figure out what to do with it all.
Those charts and numbers might seem overwhelming at first glance. Here are some tips on how to use Instagram Insights and take the full advantage of them to improve your Instagram marketing strategies:
#1. Identify When Your Followers Are Most Active
If you click on the “Total followers” section on your Insights Overview and then scroll to the bottom of the page, you’ll see a chart like the one pictured above that shows you when your followers are online. Look for patterns and posts during those times.
This is important because you want to make sure you’re posting when your followers are most likely to see it. No matter how brilliant the content you create, if they’re not active on Instagram when you’re posting it, then they’re less likely to see it.
For example, if you notice that most of your followers are online in the evening, then you should try to post during that time. Remember that a different business has a different target audience with different behavior and schedule, so don’t assume that what works for other businesses will work for you.
#2. Understand What Content Your Audience Loves the Most
In marketing in general, you create content for your audiences. They are the ones who consume them, interact with them, and (hopefully) take action from them. So, it’s crucial to craft content that they really love and find valuable.
Instagram Insights provides you with engagement reports for each post. If you notice that certain types of posts are getting more likes, comments, and shares, then you should try to create more content like that. That’s the content that your audiences enjoy– which means that they’re most likely to expect more of it from you, whether it’s an Instagram Story or animated commercial video.
By the same token, if you see that certain types of posts are getting less engagement, then you might want to reconsider posting content like that in the future. It’s not necessarily a bad thing if some of your content doesn’t perform well. But, if most of your content isn’t doing well, then it might be time to make a tweak to upgrade the quality and add more value.
Further Reading: Tips and Tricks to Build a Seamless Instagram Content Strategy
#3. Understand Who Exactly Your Audiences Are
If you try to appeal to everyone, then you appeal to no one. Identifying who your target audience is essential in any marketing strategy– including when it comes to promoting your Instagram. It allows you to create more meaningful interactions and be more personal with your content. When an audience feels that they’re being catered to, they’re more likely to stick around.
The “Followers” tab on your Insights, which can be accessed by clicking “Total followers,” helps you understand who your target market is. Once you know who they are, then you can start creating content that’s more tailored to them. You can highlight their pain points and offer targeted and highly-relevant solutions.
For example, if you notice that most of your followers are younger generations (Millennials and GenZ) and most of them are female, too, then you can start creating content that’s more relevant to them. This could include topics like beauty, fashion, and lifestyle.
Keep in mind that your target audience can change over time depending on your business. So, make sure to check your Insights regularly to see if there are any changes that you should be aware of.
#4. Find the Right Metrics for Your Campaigns
It’s easy to be tempted to achieve a lot in a single Instagram campaign. Increasing brand awareness, generating more traffic to the website, and improving conversion rates all at once sounds like fun– yet unrealistic.
High-performing and effective Instagram campaigns always have a defined goal. One specific goal makes you stay focused and understand what you should expect. Don’t bog yourself down with too many goals.
Instead of trying to accomplish everything at once, focus on a few key metrics that are most important to your business. This could be anything from engagement rates to website clicks. Once you’ve identified the metrics that you want to track, then you can create content and strategies that are focused on those metrics.
For example, if you’re trying to increase brand awareness, then you can track how many people are visiting your profile. If you’re trying to increase sales, then you can track how many people are clicking on your links. If you’re trying to increase website traffic from Instagram, then you can create content that includes links to your website.
Fortunately, as shown in the image above, Instagram Insights allows you to view a plethora of different metrics when looking at post performance.
#5. Don’t Solely Stick with One Strategy
Just because your Insights show you one effective, most-loved content type, it doesn’t mean that you have to stick with that strategy forever. You, yourself, would be bored creating the same content over and over again, let alone your audiences who see it.
The key to a successful Instagram marketing strategy is to always be experimenting. Try new things, mix things up, and see what works well for your business. It’s always best to find various ways to stand out and be creative with your content. Over time, you’ll be able to figure out what strategies work best for you and your audience.
#6. Use Insights to Create a Better Customer Experience
Instagram Insights can help you understand what your audience wants and needs. By understanding your target market, you can create content that’s more relevant to them.
You can also use your insights data to improve the customer experience on your Instagram account. For example, if you notice that people are leaving your profile after viewing a certain number of posts, then you can try to engage with them more.
This could involve responding to comments, asking questions, and running giveaways. By improving the customer experience on your account, you can encourage people to stick around longer and become more engaged with your brand.
#7. Have an Insight Into the Budget You Should Spend
By providing you with audiences’ data, Instagram Insights help you understand how much you should be spending on your marketing campaigns. This is a great way to track your budget and make sure that you’re not overspending.
You can also use the data to optimize your ad campaigns. For example, if you notice that one of your ad campaigns is performing well, but it’s costing you more money, then you can try to adjust your budget.
This will help you make the most of your ad spend and ensure that you’re getting the best results for your business.
Further Reading: Your Ultimate Guide to Creating Instagram Ads That Generate Real ROI
#8. Track Your Progress Over Time
One of the benefits of Instagram Insights is that it allows you to track your progress over time. By looking at your insights data, you can see how your account is performing and what’s working well.
This is important because it allows you to adjust your strategy as needed. If you do not see the results you want, you can try something different.
By tracking your progress over time, you can fine-tune your strategy and ensure that you’re always moving in the right direction.
#9. Keep Your Fingers on the Pulse
The beauty of Instagram Insights is that it’s always changing and evolving. As your audience grows and changes, so will your insights data. After all, it’s an ever-evolved and fast-paced digital world we live in. Don’t be surprised that the content that worked yesterday might not work today.
This is why it’s important to keep a close eye on your Insights and make sure that you’re always up-to-date with the latest information.
By regularly checking your Insights, you can make sure that your content is always relevant and engaging for your audience. This will help you to attract new followers while keeping the ones that you already have.
#10. Instagram Insights Is a Great Tool – But Don’t Rely on It Too Much
While Instagram Insights is a great tool, it’s important to remember that it’s just one piece of the puzzle. There are other factors that you need to consider when planning your content strategy.
For example, you also need to think about the timing of your posts, the hashtags that you’re using, and the overall look and feel of your account.
All of these factors play a role in how successful your content will be. Don’t rely on Insights alone to make decisions about your overall content strategy. Use it as a guide, but also make sure you leverage other data sources to create a more well-rounded content strategy based on multiple data and insights.
Wrapping Up: Start Taking Advantage of Instagram Insights
Instagram Insights is a powerful tool that can help you understand what’s working well and what’s not. By understanding how to use Instagram Insights and all the data it brings, you can make informed decisions about your content strategy and overall marketing strategy.
If you’re not happy with the results you’re seeing, don’t be afraid to make changes. The only way to improve your strategy is to experiment with what works best for your business. Don’t be afraid to try new things and see what works best for you.
Instagram Insights is a valuable tool that can help you understand your audience, track your progress, and fine-tune your marketing strategy.
Andre Oentoro is the founder of Breadnbeyond, the award-winning explainer video services. He helps businesses increase conversion rates, close more sales, and get positive ROI from explainer videos (in that order).
Hero photo by Georgia de Lotz on Unsplash
Instagram Insights FAQs
Instagram Insights is a feature that allows business accounts to track data and analytics related to their posts and stories. This includes information such as the number of views, the number of engagements, and the demographics of the people who are viewing the content. Insights can also provide information on who is following the user, how often they check the Instagram app, and what time of day they are most active.
If you’re wondering why you can’t see insights on Instagram, it’s because the feature is only available to business accounts. In order to switch to a business account, you’ll need to link your Instagram account to a Facebook page. Once you’ve done that, you’ll be able to access insights about your followers, including their age, location, and when they’re most active on Instagram. You’ll also be able to see how many people have seen your posts and how many have taken action.
To see the insights on your Instagram post, simply click on the “View Insights” button located below the image. This will take you to a new page where you can see a variety of metrics, including the number of likes, comments, and shares your post has received. You can also see how many people have seen your post and how long they spent viewing it. The insights page is a great way to get an idea of how your posts are performing and to see which ones are resonating with your audience.
While many people believe that Instagram Insights shows who views your profile, the truth is that this information is not actually provided. Insights do give users some valuable information, such as the number of views and the average time spent on a profile, but it does not reveal who is doing the viewing. This lack of transparency has led some to question the usefulness of Insights, but it is still considered a valuable tool for understanding how one’s profile is performing.
No, the insights feature does not provide that information. The insights feature does show how many people have viewed your profile and some other useful data, such as the average time spent on your profile, but it does not reveal who those people are. This means that if you’re curious about who’s been checking you out, you’ll need to do some detective work on your own.