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LinkedIn Business Tips: How Should I Sell to My Connections?

by Neal Schaffer

July 2, 2009 By Neal Schaffer 8 Comments

LinkedIn Business Tips: How Should I Sell to My Connections?
As more businesses realize the potential for finding new business on LinkedIn, I am amazed as to how companies are starting to look at social media as if it gives them the right to cold call and send what I would consider spam to anyone and everyone in LinkedIn.  I wanted to go through some bad examples of what a lot of people are doing before giving you my advice, as it is important to understand some fundamentals regarding social media.

  1. First of all, NO ONE LIKES BEING SOLD TO UNLESS THEY HAVE A PRESSING NEED AND YOU CONTACT THEM AT THE CORRECT TIME. And, needless to say, the person you contact must perceive value in what you are saying. Unless you are carefully analyzing a person’s profile, status updates and/or activities, and they indicate they have a pressing need, it is safe to say that no one wants to be contacted by someone if they don’t see value in what you have to say.
  2. LinkedIn is a social networking site for professionals.  It is not some playground for you to advertise something on.  Just as it may be easy for you to join a LinkedIn Group or connect with someone that you want to advertise to, you can be kicked out of these groups as well as blocked by these users.  In fact, starting today, unless I receive what I feel is a personalized and relevant message, I will start reporting these spammers by sending an email to [email protected] I recommend that you do the same.
  3. If we are in the same group or are connected and you want to sell something to me, make sure you send me a personalized and relevant message.  Yes, this will take time to create a database and personalize your messages, but what is the point of displaying my interests on my LinkedIn profile if you are ignoring it?  To quote Scott Allen, the author of The Virtual Handhsake, “I AM NOT A NUMBER.”
  4. Social media is about being real and genuine.  Anyone who sends irrelevant, impersonal, and sometimes repetitive emails to members of LinkedIn Groups or connections is no better than anyone who has a fake LinkedIn profile.

So, in keeping with my thought process above, here is my advice for you to “sell” your service to your connections:

  • Keep a database of who you contact and check it so that you do not send the same message twice. Very important to show that you are personalizing your approach.
  • Make sure you utilize as much LinkedIn profile information as possible to personalize your message. At least, personalize your message for the location and/or industry that this person is in.
  • Prove Your Value early in your message. What possible value does this person have in spending his or her precious time despite a busy day to read your message?
  • Watch your frequency. I would argue that once-a-month is the most frequent timing you should have for your messages.  Anything more frequent than that and you will be noticed.  This could be good, but if your message is irrelevant, impersonal, and doesn’t have any value, that person will be more tempted to send your message to [email protected]
  • Think twice before adding someone to an email database. Services like Constant Contact allow subscribers to unsubscribe AND report spam, and I for one am not afraid to do so.  If you have the utmost confidence that the person has an interest in receiving your emails, fine, go for it.  If not, allow people to opt-in first.

A lot of businesses think that social media gives them a new avenue for advertising, and they are right.  But social media is “social” and you need to deal with people individually.  Yes, I have signed up for webinars or contacted some people after receiving their targeted messages on LinkedIn.  And, yes, some businesses and services provide tremendous value, so I am not opposed to being sold to as long as there is value in it.  But remember: just as good things can spread rapidly on social media, bad press can as well.  Spend the time to follow my advice.  Your success rate will increase exponentially.  And contact me if you would like more information on how I can help you and your business utilize social media in an intelligent way.

Looking for more LinkedIn advice? Check these posts out!

  • [Free Ebook] Maximizing LinkedIn for Business (Revised for 2018)
  • Professional LinkedIn Profile Tips: A Checklist of 17 Must-Have Items
  • LinkedIn Profile Tips: The 10 Mistakes You Want to Avoid and Why
  • The Ultimate LinkedIn Profile Tips Summary [Infographic] + 8 Stats
  • 5 Steps To Connect With People Outside Your Network On LinkedIn
  • How Do I Disconnect from Someone on LinkedIn?
  • What Do I Put in My LinkedIn Profile if I am a College Student?
  • LinkedIn Account Restricted? You May Have Been Too Active on LinkedIn!
  • What is a LinkedIn LION?
  • 20 LinkedIn LIONs & Super Connectors You MUST Connect With!

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Neal Schaffer

Neal Schaffer

Neal Schaffer is a leading authority on helping businesses through their digital transformation of sales and marketing through consulting, training, and helping enterprises large and small develop and execute on social media marketing strategy, influencer marketing, and social selling initiatives. President of the social media agency PDCA Social, Neal also teaches digital media to executives at Rutgers University, the Irish Management Institute (Ireland), and the University of Jyvaskyla (Finland). Fluent in Japanese and Mandarin Chinese, Neal is a popular keynote speaker and has been invited to speak about digital media on four continents in a dozen countries. He is also the author of 3 books on social media, including Maximize Your Social (Wiley), and in late 2019 will publish his 4th book, The Business of Influence (HarperCollins), on educating the market on the why and how every business should leverage the potential of influencer marketing. Neal resides in Irvine, California but also frequently travels to Japan.
Neal Schaffer

@nealschaffer

Social Media Author, @RBSExecEd & @IMI_Ireland Educator, Keynote Speaker. New #influencermarketing book: https://t.co/Z9bWWfapJ6
Why We Need More Visibility Into The Social Media Analytics Algorithms We Use https://t.co/FeVucCTOcP #smm… https://t.co/bIbFwHZtk2 - 32 mins ago
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About Neal Schaffer

Neal Schaffer is a leading authority on helping businesses through their digital transformation of sales and marketing through consulting, training, and helping enterprises large and small develop and execute on social media marketing strategy, influencer marketing, and social selling initiatives. President of the social media agency PDCA Social, Neal also teaches digital media to executives at Rutgers University, the Irish Management Institute (Ireland), and the University of Jyvaskyla (Finland). Fluent in Japanese and Mandarin Chinese, Neal is a popular keynote speaker and has been invited to speak about digital media on four continents in a dozen countries. He is also the author of 3 books on social media, including Maximize Your Social (Wiley), and in late 2019 will publish his 4th book, The Business of Influence (HarperCollins), on educating the market on the why and how every business should leverage the potential of influencer marketing. Neal resides in Irvine, California but also frequently travels to Japan.

Reader Interactions

Comments

  1. Neal Schaffer says

    July 13, 2009 at 3:18 pm

    Steven,

    The classic “Dig your well before you are thirsty” argument. Couldn’t have said it any better!

    – Neal

    Reply
  2. Neal Schaffer says

    July 13, 2009 at 3:16 pm

    Steven,

    Indeed they will…when you least expect it!

    – Neal

    Reply
  3. Steven Burda, MBA says

    July 6, 2009 at 3:28 am

    Don’t “sell” to your connections… “educate” them on who you are, what you offer, what you’re about… without directly “selling” to them! And if they’re interested, they’ll come to you :)

    Reply
  4. Steven Burda, MBA says

    July 6, 2009 at 11:28 am

    Don’t “sell” to your connections… “educate” them on who you are, what you offer, what you’re about… without directly “selling” to them! And if they’re interested, they’ll come to you :)

    Reply
  5. Steven Burda, MBA says

    July 6, 2009 at 3:24 am

    Don’t “sell” your connections…

    They will be useful one day… http://tinyurl.com/WhyMany

    – Steven Burda

    Reply
  6. Steven Burda, MBA says

    July 6, 2009 at 11:24 am

    Don’t “sell” your connections…

    They will be useful one day… http://tinyurl.com/WhyMany

    – Steven Burda

    Reply

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Neal Schaffer is a leader in helping educate executives and professionals on social media as well as in implementing successful social media strategies for businesses. CEO of the social media agency PDCA Social, social media educator at Rutgers University and the Irish Management Institute, social media keynote speaker who has spoken at hundreds of events on four continents, and author of three social media books, Neal is a true innovator and influencer in the growing world of social media for business.

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