Key Account Management is a very complex and comprehensive process that generally addresses what happens after the sale. What we want to explore today is how we can leverage social selling in order to assist us in achieving our goal of breaking into major accounts. Nothing happens until somebody sells something. It is also important…
About Craig Jamieson
A Primer on B2B Social Selling with LinkedIn – Part 2
Last month we started our discussion of social selling on LinkedIn. If you missed it, you can catch it here. As a reminder, social selling on LinkedIn or on any other platform is only about two things … Connecting with the right people and … Building individual relationships with these same folks The right people…
A Primer on B2B Social Selling with LinkedIn – Part 1
Last month we talked about social selling on Twitter and how important it can be particularly as a path to initiating meaningful connections on LinkedIn. Today we switch to LinkedIn and, in the end, social selling on LinkedIn or on any other platform is only about two things … Connecting with the right people and…
A Primer on B2B Social Selling with Twitter
Our next two articles will be discussing social selling with two separate platforms … Twitter and LinkedIn. A few years ago, I recall a conversation on one of the social networks that asked the question … “Which platform, Twitter or LinkedIn, is the most effective for B2B selling?” Certainly, there are arguments for both. Then some…
The Social Media Noise Has Become Deafening!
This is not the first time that I have touched on this subject but, it’s certainly not getting any quieter out there. There’s an old saying that “you are either a part of the problem or you are a part of the solution.” This still holds true. In today’s social media chatter … “are you…
Is Selling Still a Numbers Game?
I began my B2B selling career back in 1977 when I went to work for a national company and I was assigned a geographic territory in Los Angeles where I was expected to make 30 in-person cold-calls each day. We were offering business calculators that averaged $500 each although we also provided specialized and accounting…
4 Simple Social CRM Activities That Will Increase Your Sales
Before there was CRM (Customer Relationship Management) there were Contact Managers (CM) and good contact management practices are neither dead nor are they old-school. The CM features that I grew up with are still valid 30 years later. Social CRM (SCRM) will now allow us to leverage our social relationships as well our traditional ones….
How to Weave Social Into Your Traditional Selling Strategies
For those of us who have been around for a while (some of us longer than others), the mere thought of upending our proven routines can be … unsettling. Speaking for myself, I abhor change. I thrive in a system of perfect order, rules, and predictability. Hence, when approached with the prospect of social media,…
Why and How Salespeople Should be Publishing on LinkedIn
Way back in 2013, I wrote an article for this site titled “If Salespeople Should be Blogging, Why Aren’t You?” Consider this a follow-up. I’ve been writing now for about 7 years. This has included my own blog, guest articles for a number of other great sites including this one, and even a book. Never…
How to Use LinkedIn Groups for Social Selling
LinkedIn Groups can be extremely valuable tools for social selling but, I find them to be somewhat of an anomaly based on the relatively small percentage of group members (I’m guessing single digits, on average in any given group) who are actually active on this platform. Active means contributing, not merely belonging. Certainly, for all…
You’ve Connected on LinkedIn. Now What?
How many of us can honestly say that we even know, let alone have a relationship with, any more than a small fraction of our connections on LinkedIn? I’m ashamed to admit that I do not. I accept your invitation and … that’s it. We’re connected. What a waste. Based on my experience that few…
The Bad News Is … You Are Meeting My Expectations
There are only three possible impressions that a customer will walk away with having done business with you and/or your company. You have either … Not met their expectations or … Met their expectations or … Exceeded their expectations Not meeting your customer’s expectations speaks for itself. Meeting a customer’s expectations is a neutral experience…
My $50 Per Month Recommended Social Selling Tools
There sure are a lot of free applications that are well designed for social selling tools that are available on the marketplace these days. With all this free stuff, why pay for anything? The simple answer would be, if you have a specific need that cannot be addressed by something for free, or can be…
Social Sales | Identifying the Decision Maker
Properly identifying the decision maker(s) may be the single most important aspect of the sales process. Certainly, this is no different in social sales. Specifically, we are looking for that person who has the … Money Authority Need Otherwise known as the “MAN”. If they don’t have the money, or they are not willing to…
Social Media for B2B Sales – 11 Tips for Building Better Client Relationships!
Selling has always been about relationships. Particularly in B2B sales, people buy first from individuals and then from their companies. Social Media presents us with an outstanding opportunity to … Discover potential new relationships Create rapport Establish relationships Maintain, nurture, and expand those relationships You now have, and quite literally at your fingertips, more arrows…